Privacy Policy
Guru Kripa Tent & Decorations ("we", "our", "us") respects your privacy. This policy explains what information we collect when you use our website or contact us, how we use it, and the choices you have. By using this website you agree to the practices described here.
Information we collect
When you send an enquiry, call, or message us on WhatsApp we may collect:
- Your name, phone number and email address
- Event details such as event type, date, venue, expected guests and your message
- The page of our website the enquiry was sent from, and your IP address (for spam protection)
- Any photos, references or documents you voluntarily share with us while planning your event
How we use your information
- To respond to your enquiry and prepare quotations
- To plan, deliver and follow up on the services you book
- To send booking confirmations, reminders and service updates by phone, email or WhatsApp
- To improve our website, services and customer experience
- To comply with legal, accounting and tax obligations
Sharing of information
We do not sell or rent your personal information. We share it only with:
- Our own staff and trusted sub-contractors (florists, caterers, lighting technicians) strictly to deliver your event
- Service providers that power our website, email delivery and WhatsApp notifications, bound by confidentiality
- Government or legal authorities when required by law
Cookies & website data
Our website uses a single functional session cookie to keep forms secure and remember messages between pages. We do not use advertising cookies. The Google Maps embed on the Contact page and fonts/icons loaded from Google and Cloudflare are subject to their respective privacy policies.
Data retention & security
Enquiry details are retained for as long as needed to serve you and for our business records, after which they are deleted or anonymised. Data is stored on secured servers with restricted admin access, and passwords are stored in encrypted form.
Your rights
You may ask us at any time to view, correct or delete the personal information we hold about you, or to stop receiving promotional messages. Write to us at info@gurukripatent.com or call +91 98296 24534. We act on such requests within a reasonable time, subject to legal requirements. This policy is intended to comply with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 of India.
Children
Our services are intended for adults. We do not knowingly collect information from children under 18 without parental consent.
Changes to this policy
We may update this policy from time to time. The latest version will always be published on this page with the updated date.
Contact
Guru Kripa Tent & Decorations, 3rd Floor, Meera Plaza, Shakti Nagar, Udaipur, Rajasthan – 313001. Phone: +91 98296 24534. Email: info@gurukripatent.com.