Your privacy matters to us. This policy explains what information we collect, why we collect it, and the choices you have.
Information We Collect
| Category | Examples | Why we need it |
|---|---|---|
| Order details | Name, email, billing country | To deliver your license and receipt |
| Payment data | Processed by our payment providers | To complete your purchase securely — we never store card numbers |
| Support history | Messages, chat transcripts | To resolve your questions faster |
| Usage data | Pages visited, device type | To improve the store experience |
How We Use Your Information
- Delivering license keys and order confirmations by email
- Providing installation, activation, and refund support
- Preventing fraud and securing your account
- Improving our website, catalog, and service quality
We never sell your personal information. Data is shared only with the service providers required to complete your order (payment processing, email delivery) — nothing more. See Do Not Sell My Info.
Your Rights
| Right | What it means |
|---|---|
| Access | Request a copy of the data we hold about you |
| Correction | Ask us to fix inaccurate information |
| Deletion | Ask us to erase your data, subject to legal retention rules |
| Opt-out | Unsubscribe from marketing at any time |
To exercise any right, email support@bitbywebtechsoftware.com — we respond within 30 days.
Data Security & Retention
All traffic is protected with SSL encryption and payments are handled by PCI-compliant providers. Order records are retained only as long as required for accounting and warranty purposes.
Questions about this policy?
If you have any questions about this policy, please contact us.